We want you to love your purchase! If you are not entirely satisfied with your order, we're here to help.

1. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need to provide the receipt or proof of purchase.

2. Refunds Once we receive your item at our fulfillment facility, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment (such as credit card or PayPal). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping Costs for Returns You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Contact Us for Returns If you need to initiate a return, please contact our support team at hongbing@kubingo.com before shipping the item back. We will provide you with the correct return shipping address.